Manager IS – Networks (Data Center / WAN)

at AmeriHealth Caritas
Published November 16, 2022
Location Newtown Square, PA
Category Default  
Job Type Full-time  

Description

**Manager IS - Networks (Data Center / WAN)**

Location: Newtown Square, PA

Primary Job Function: Information Systems

ID**: 25317

Your career starts now. We're looking for the next generation of health care leaders.

At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we'd like to hear from you.

Headquartered in Philadelphia, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at www.amerihealthcaritas.com .

The Manager of Information System's role is to ensure the streamlined operation of the IS Department in alignment with the business objectives of the organization.

**Responsibilities include the following.**

+ Plan, organize, direct, control and evaluate the Network operations of information systems.

+ Develop and implement policies and procedures for maintaining Service Level agreements.

+ Meet with managers to discuss system requirements, specifications, costs and timelines

+ Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems

+ Control the Network systems budgets and expenditures

**Duties Include:**

+ Achieves IT operations operational objectives by maintaining current system; evaluating, recommending, testing and installing new technology; contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

+ Meets IT operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

+ Determines IT operations service requirements by analyzing needs of users/departments; prioritizing modifications to core system applications; resolves organizational conflict; developing and implementing documentation requirements for problem resolution.

+ Improves quality results by evaluating and upgrading processes; directing changes.

+ Collaborate with other infrastructure & operations support teams to ensure high system availability, capacity an expected levels of performance.

+ In-depth knowledge of technology as it relates to wide area network, data centers, network architecture, security and troubleshooting.

+ Manage service providers ensuring high quality, availability, performance and reliability of the corporate network.

+ Provide roadmaps, long term vision plans in writing and in architectural review forums.

+ Ability to manage in dynamic, high-pressure environment and multi-task and drive multiple teams during severity 1 incident calls.

+ Accomplishes information systems and organization mission by keeping the environment secure.

**Qualifications / Education:**

+ Five (5) to ten (10) years of experience managing Network engineering team.

+ A minimum of ten years of experience supporting and maintaining a Data Center and Wide Area networking.

+ Bachelor degree in computer science or a related discipline required.

+ Any Certifications with Cisco, Palo, F5 & Cloud preferred.

+ Expertise in Data Center technologies like Cisco ACI, Cisco ISE, F5 load balancers, Infoblox and VPN.

+ Knowledge of firewalls administration, design. Preference for Palo Alto experience.

+ Expertise with Cloud administration and setup.

+ Wireless technologies specifically Cisco Meraki.

+ Knowledge of SD-WAN and network routing protocols.

+ Expertise with SolarWinds and Cisco DNA.

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