Sr. Network Operations Engineer

at Randstad Technologies
Published November 11, 2022
Location Harrison, NY
Category Default  
Job Type Full-time  


job summary:

The primary focus for the Senior Network Operations Engineer is to participate in initiatives that support technology growth and innovation by capitalizing on their subject matter expertise. The senior Network Operation Engineer will also provide advanced technical support for all network infrastructure systems at all company locations and facilitate troubleshooting with other cross-functional systems. The individual will need to develop and implement new solutions, improve existing solutions, and provide a path of escalation for complex or high-risk IT requests. It is vital that he/she can interact and facilitate initiatives with Manage Services Vendors and other third parties. Implementing and maintaining stable, robust systems that can be operationalized with low risk.


location: Purchase, New York

job type: Permanent

salary: $90,000 - 130,000 per year

work hours: 9am to 5pm

education: Bachelors




Design Engineering and innovation

Facilitate the acquisition and integration of new technology into the environment

Identify and recommend new technology value to the organization

Research technical concepts and educate other team members as needed

Present research / proposed projects to IT management

Lead technology evaluations

Provide expertise on application integration, design, security, reliability

Collaboration with other design teams within IT

Demonstrate a high aptitude for business understanding and proactive application of technical solutions to business challenges

Documentation & Knowledge Management

Develop quality documentation of technical processes and procedures

Document all ticket and project work

Ensure documentation is sufficient to yield reproducible results

Identify, track, any resolve gaps in existing documentation

Assist in policy, security, and compliance documentation efforts when agreed upon

Champion quality documentation of technical processes and procedures

Lead knowledge transfer activities between teams


  • Manage designated Service Delivery personnel to ensure KPIs and SLAs are met
  • Negotiate, collaborate, and consult with all company teams and leaders
  • Foster technical knowledge, design, and engineering excellence within the IT department

Monitoring and Optimization

  • Perform capacity planning and keep IT management apprised of system capacity needs
  • Recommend improvements to systems and IT support process
  • Define implementation standards

Project Delivery

  • Track and complete assigned IT projects
  • Complete tasks in a timely and quality fashion
  • Adhere to implementation, quality control, and change control standards
  • Keep IT management apprised of risks to project success

Customer and System Support

  • Provide escalated technical support
  • Proactively identify, research and resolve technical problems
  • Responsibility for monitoring and completing tickets in assigned queues
  • Participate in after-hours on-call support
  • Participate in after-hours maintenance
  • Keep IT management apprised of critical issues
  • Ability to work in a secure datacenter environment (including lifting up to 50 lbs.)

  • Ensure that projects are delivered on-time, within scope and within budget
  • Coordinate internal resources and 3rd party/vendors for efficient execution


  • Bachelor's degree or equivalent certification in computer science, information technology, or related technical field
  • 5-7 years of proven networking engineering and experience working in an operations support environment
  • Cisco networking certifications; CCNP, CCIE preferred
  • Subject matter expertise on all production network systems across routing, switching, and wireless platforms
  • Expertise with TCP/IP, standard routing protocols EIGRP, OSPF, BGP, and IPSec or SSL VPN technologies
  • Subject matter expertise with Cisco ASA firewalls using Firepower
  • Expertise with Cisco ACI Systems and infrastructure
  • Experience with Cisco DNA Center
  • Experience with Cisco ISE and other security-focused network platforms
  • Expertise with F5 LTM/GTM systems
  • Expertise with Cisco Wireless services
  • Experience with Remote Access Systems (Pulse Secure)
  • strong understanding of SSL/TLS
  • Experience working in a team-oriented, collaborative environment
  • Ability to translate technical concepts into lay terms
  • Experience with multiple technologies, processes, and environments with a proven ability to execute engineering projects
  • Demonstrated results orientation, initiative, attention to detail, and customer service orientation
  • Excellent written, verbal, and presentation communication skills

Desired Qualifications:

  • Comfortable with presenting in front of technical and non-technical audiences
  • Experience with Microsoft and Linux server platforms

Special demands:

  • This position may require travel on an as-needed basis to domestic and international company locations and training events

  • Upon request, provide physical assistance with data center racking and stacking of network equipment. And assist with cabling when needed.



  • Experience level: Experienced
  • Minimum 6 years of experience
  • Education: Bachelors (required)



  • Cisco
  • ACI
  • Network Engineer
  • CCNP (3 years of experience is required)
  • Routers (5 years of experience is required)
  • troubleshooting (5 years of experience is required)
  • network implementation (5 years of experience is required)
  • enterprise environment (6 years of experience is required)
  • Network (6 years of experience is required)
  • cabling (6 years of experience is required)
  • Linux (5 years of experience is required)
  • TCP (5 years of experience is required)
  • network operations (7 years of experience is required)
  • Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [Click Here to Email Your Resumé].

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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